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Privacy Policy

Last Updated: Wednesday, June 11th, 2025

1. Introduction

At Pingle, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information. We believe in collecting only what's necessary to provide our service.

2. Information We Collect

Essential Information

  • Telegram username/handle (required for authentication and sending alerts)

  • Cryptocurrency price alert preferences you set

  • Basic session information for service functionality

Technical Monitoring

We use the following tools for debugging and improving our service:

  • Highlight.js for error tracking and session replay

    • This helps us identify and fix technical issues

    • Session replays are anonymized and used solely for debugging

    • No personal data is captured in these replays

3. How We Use Your Information

We use your information only for:

  • Sending price alerts to your Telegram account

  • Maintaining your alert preferences

  • Debugging technical issues

  • Improving our service

4. Data Storage and Security

  • We store only the minimum data required for the service to function

  • All data is stored securely using industry-standard encryption

  • We regularly review and delete unnecessary data

  • We do not share your data with third parties

5. Your Rights

You have the right to:

  • Delete your account and associated data

  • Opt out of technical monitoring (though this may affect our ability to provide support)

6. Data Retention

  • We retain your data only as long as you maintain an active account

  • Upon account deletion, we remove all associated data

  • Technical logs are automatically deleted after 30 days

7. No Tracking

We do not:

  • Track your browsing history

  • Use cookies for advertising

  • Share your data with advertisers

  • Use analytics tools beyond error tracking

  • Monitor your activity outside our service

8. Changes to This Policy

We will notify you of any changes to this privacy policy. Continued use of our service after changes constitutes acceptance of the new policy.

9. Contact

For privacy-related questions or concerns, please contact us at [email protected].